Answering Service Product List and Ranking from 4 Manufacturers, Suppliers and Companies | IPROS

Answering Service Product List

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Telephone automated response service "IVRy"

Telephone automated response service "IVRy"

A telephone answering service available from 100 yen per day!

"IVRy" is a telephone auto-response service that can be registered and set up immediately from a PC or smartphone, allowing you to start using it in as little as 5 minutes. You can freely set the branches of the auto-response. It comes with various features such as checking call history, reviewing recorded audio, and managing your contacts. 【What you can do】 ■ Acquire a new phone number ■ Custom playback text ■ Automatic SMS response ■ Incoming call notifications via email ■ Create call flow, etc. *For more details, please download the PDF or feel free to contact us.

  • Headquarters/Store System
  • Customer Support
  • Answering Service

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AI Automated Response Service "LINE Support Window"

AI Automated Response Service "LINE Support Window"

Feel free to resolve issues anytime via LINE! After implementation, accuracy improves, achieving a high rate of automated responses.

The LINE support system provided by Act Co., Ltd. is an AI automatic response service that utilizes the official LINE as a contact point to streamline customer interactions. AI responds to frequently asked questions regarding business hours, fees, and service details 24 hours a day, 365 days a year, answering in natural language after understanding the content. Furthermore, in cases where judgment or individual responses are necessary, the system smoothly hands over to a human, sending a notification message to the customer while simultaneously alerting the administrator. This mechanism helps prevent missed responses while reducing the workload, achieving improved customer satisfaction and an efficient support system. 【Features】 ■ 24-hour automatic response by AI + switch to human function ■ High-precision AI response that "understands and answers" ■ A system that improves accuracy the more it is used *For more details, please download the PDF or feel free to contact us.

  • Customer Support
  • Answering Service

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Q&A Service "Ask!"

Q&A Service "Ask!"

Available for use even for translations not handled by our company! Please feel free to use it for any questions regarding translations from other companies as well.

"Ask!" is a cloud-based question-and-answer service. We review the questions received, and native translators provide accurate comments and answers in a short time. You can use this service even for translations not handled by our company, so please feel free to utilize it for any questions you may have about translations from other companies. 【Features】 ■ Maintenance of translation resources ■ Convenient question-and-answer service ■ Support for text corrections ■ Translation reports for each project *For more details, please refer to the PDF document or feel free to contact us.

  • others
  • Answering Service

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Automated Voice Response Service "Visible IVR"

Automated Voice Response Service "Visible IVR"

Automation of call centers. We will promote telecommuting.

"Visible IVR" is a cloud-based IVR (Interactive Voice Response) service that informs customers who call a call center from their smartphones about the "web-based guidance menu" via SMS. With the visible menu (navigation), customers who call are guided to their desired service desk. By implementing this service, call centers no longer need operators to respond directly as before; they can handle initial responses through the web-based guidance menu. As a result, not only is the burden on operators significantly reduced, but it also enables the establishment of a telework system. 【Features】 ■ Can be retrofitted to existing call center systems ■ Easy to implement without the need for additional equipment ■ Industry-leading low cost ■ Operations can start in as little as 3 business days *For more details, please download the PDF or feel free to contact us.

  • Other Software
  • Answering Service

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